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MISTRALE is designed as a privacy-oriented exchange service. This Privacy Policy explains how we handle information when you use our platform and is intended to be read together with our Terms of Service.
Our core principle is simple: we do not collect, store, or maintain personal data or user profiles. You can use the Service without registering an account.
MISTRALE does not:
Creating an account on MISTRALE is entirely optional. The exchange service is fully available without registration.
If you choose to create an account, you may provide credentials solely to access account-related features such as order history or referral tools. MISTRALE does not require identity information as part of registration and does not use account data for KYC, KYB, or personal profiling purposes.
To process an exchange order, the Service requires certain technical inputs — such as wallet addresses, selected crypto pairs, refund addresses, and transaction amounts. This information is used exclusively to execute, monitor, or reverse a specific order.
Such data is processed on an operational basis only. It is not collected or retained as personally identifiable information, and it is not used to create a persistent identity record about you.
MISTRALE does not hold or custody user funds. Digital assets are processed solely for the purpose of completing or reversing a transaction, in line with our Terms of Service.
Like most web services, MISTRALE may temporarily process limited technical information necessary to operate the platform securely — for example, IP addresses, browser type, device type, or session identifiers. This data supports security, fraud prevention, and basic service functionality.
We use privacy-focused, aggregated analytics tools (including Vercel Analytics) to understand general platform performance. These tools do not form part of a personal data collection program and are not used to identify individual users.
MISTRALE may use cookies or similar browser storage mechanisms for strictly functional purposes, including:
We do not use cookies to build advertising profiles or to track you across third-party websites. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features, such as staying signed in to an optional account.
MISTRALE does not share personal data with third parties for marketing or profiling purposes. We may engage infrastructure or hosting providers strictly as needed to operate the Service. Any such providers process data only on our instructions and solely for operational delivery of the platform.
We may disclose information only where required by applicable law, regulation, legal process, or a valid governmental request, or where necessary to protect the security and integrity of the Service and its users.
MISTRALE does not maintain long-term archives of personal user data. Operational and technical data is retained only for as long as necessary to process an active order, maintain platform security, or meet applicable legal obligations — and is not kept beyond that purpose as a personal user record.
We implement reasonable technical and organizational measures to protect the integrity of our platform and the data processed in the course of providing the Service. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute protection against unauthorized access.
Depending on your jurisdiction, you may have rights regarding personal information — such as the right to access, correct, restrict processing, or request deletion. Given that MISTRALE does not maintain personal user profiles or conduct KYC/KYB, the scope of data subject to such requests is limited.
If you have questions or wish to exercise applicable rights, please contact us using the details below.
We may update this Privacy Policy from time to time without prior notice. We recommend reviewing it periodically. Continued use of the Service after changes are published constitutes acceptance of the updated policy, together with our Terms of Service.
For privacy-related inquiries or questions about this policy, please contact us at:
Email: support@mistrale.io
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